Privacy Policy

Infinity Behavioral Health is committed to protecting the privacy and security of your protected health information (PHI). This Privacy Policy describes how we collect, use, disclose, and protect your PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations.

Information we collect

We collect and maintain various types of PHI, including but not limited to:

Patient demographics and contact information
Medical history and treatment records
Billing and payment information

Use and disclosure of PHI

We use and disclose PHI for purposes related to treatment, payment, and healthcare operations, including:

Providing psychiatric care and treatment
Processing insurance claims and payments
Conducting quality improvement activities

We may also use and disclose PHI without your authorization in the following circumstances:

In cases of emergency treatment
When required by law or for public health activities
For healthcare oversight activities
In response to a court order or subpoena
To prevent a serious threat to health or safety

Your rights

You have the right to:

Access and obtain a copy of your PHI
Request an amendment to your PHI
Request restrictions on the use and disclosure of your PHI
Request confidential communications
Receive an accounting of disclosures of your PHI

Our legal duties

We are required by law to:

Maintain the privacy of your PHI
Provide you with this Privacy Policy
Notify you of any breaches of your unsecured PHI
Abide by the terms of this Privacy Policy

If you're in crisis right now

In immediate danger, call 911 or go to the nearest emergency room. For a mental health crisis, call or text 988, any time. Privacy requests sent to the practice are not monitored as crisis messages.